Question 1

How quickly can you fix my track misalignment?

Accepted Answer

In most cases, we can repair track misalignment within 1-2 hours of arrival. Our technicians carry the necessary tools and parts. With our 2-hour response guarantee, you could have your door working properly within 3-4 hours of calling us.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment typically results from impact damage (hitting the door with a vehicle), loose mounting hardware, worn rollers, or foundation settling. Regular maintenance helps prevent these issues by catching problems early.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes! We offer flexible financing options for new installations. With approved credit, you can get a new premium carriage-style door with low monthly payments. Contact us for current financing offers and terms.

Question 4

What's included in your maintenance service?

Accepted Answer

Our comprehensive maintenance includes safety inspection, lubrication of all moving parts, balance testing, spring tension adjustment, opener testing, weatherstripping check, and a detailed report with recommendations.

Question 5

Are your technicians licensed and insured?

Accepted Answer

Absolutely. All our technicians are fully licensed, bonded, and insured. They're also IDA certified and undergo continuous training on the latest garage door technologies and safety protocols.

Question 6

What areas do you serve?

Accepted Answer

We proudly serve Mogadore and the greater Akron area including Kent, Stow, Cuyahoga Falls, Tallmadge, Barberton, Green, Hudson, Twinsburg, and Aurora. All with our 2-hour response guarantee.

Question 7

Do you offer emergency services?

Accepted Answer

Yes! We provide 24/7 emergency garage door repair services. Our emergency response comes with the same 2-hour guarantee, and there are no overtime charges for after-hours calls.

Question 8

What warranty do you offer?

Accepted Answer

We stand behind our work with a 5-year warranty on all labor. Parts warranties vary by manufacturer but typically range from 1-lifetime. We'll explain all warranty details before any work begins.

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